Shipping policy
Foragearth Shipping Policy
We package every order with care so your products arrive safely and in beautiful condition.
Processing Times
Orders are processed within 2–4 business days.
During launches, holidays, or high-volume periods, processing time may be slightly longer.
You will receive an order confirmation email when your order is placed and a shipping notification once it has shipped.
Shipping Within Canada
We currently ship within Canada only at checkout.
Shipping rates are calculated at checkout based on your location and the weight of your order.
Estimated delivery times:
British Columbia: 1–5 business days
Rest of Canada: 3–10 business days
Please note that delivery times are estimates and may vary depending on the carrier, weather, or seasonal delays.
Local Pickup (Chilliwack, BC)
Local pickup is available upon request.
If you select pickup at checkout, we will contact you once your order is ready to arrange a convenient time.
Order Tracking
Most shipments include tracking.
Please allow up to 24 hours for tracking information to update after the carrier receives the package.
Lost, Delayed, or Stolen Packages
Once your package has been handed to the carrier, delivery issues may be outside our control.
If your order is delayed, lost, or marked as delivered but you have not received it, please contact the carrier first and then email us at info@foragearth.com
We will assist however we can.
Damaged Orders
If your order arrives damaged, please email us within 48 hours with photos of the product and packaging so we can help resolve the issue.
International Shipping
We do not currently offer international shipping at checkout.
However, if you are located outside Canada and would like to place an order, please reach out to us at info@foragearth.com
— in some cases, we may be able to accommodate international shipping.